Cole Haan Women’s Grand City Platform Oxford

All products on our website are eligible for free express shipping within the United States on orders over $35. Delivery time is between 2-5 business days. 

Our affiliate partners Target, Walmart & Amazon offer a refund and returns policy which lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All return/refund claims are directly handled promptly by these retailers. You can simply contact them using the order number which you received in your email and file a return/refund claim.

At this time, we only offer shipping within the United States. We apologize for any inconvenience.

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.

If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.

Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.

You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.

We offer delivery to all cities in these states: